Tez Tour - "Why I Love Tez Tour Despite the high prices or a review of a dedicated travel agent.". ROSTURISM: Problems "Tez Tour" with "Aeroflot" on tourists will not affect the disabling of winter armor

The next series of large delays in flights, "raced" on all central TV channels, occurred last weekend - the chamber of it was the charter airline affiliated with the tour operator ". Because of the technical problems with one of the liners, several hundred Russian tourists were stuck in Turkey, tourists turned out to be "mirrored", who were still preparing to rest - the airline could not send them in time to Turkey from Moscow and another number of Russian cities. However, in the next 2 days of all non-listening tourists, the carrier promises to translate, thereby going to the regular schedule. It is curious that the current situation showed all the incapacity of the specialized departments: during the weekend, all the actions of the Roshurism were limited to only one unbelievable press release, and no one could find the director of the tourist host for two days in order to clarify the competence of this organization in the current situation. Against this background, representatives of the tourismaker have already declared their readiness to raise the issue of mass breakdowns of flight programs that have already become the "norm" for this summer season, at the closest meeting with Vice Prime Minister Vitaly Mutko.

The situation with the collapse of Turkish programs IFLY began to develop on Friday: departure of this airline from Turkish to Vnukovo, scheduled for July 23, transferred many times. As a result, tourists managed to return home only on Sunday evening. In addition to Saturday, July 22, the flight I4 9118 -Moskva was canceled, two departures in this direction were canceled today, July 24. In turn, the passengers of two IFLY flights were unable to fly from Moscow to Antalya on Saturday. At the same time, on July 24, according to the online scoreboard of Moscow Vnukovo Airport, 3 departure of the carrier in Antalya was already canceled, and one flight in due to the late arrival of the aircraft was transferred from 04:30 at 20:20. Two return departures are also canceled.

As noted in the ator, the delays of IFLY flights in the past weekend acquired a fanish character. At the same time, the "Tez Tour" suggest that the carrier will return to a staffing schedule for two coming days. "Failure in the schedule and a flight delay along the route Moscow-Bodrum-Moscow is caused by a technical malfunction of one of the aircraft - we are talking about electronics, and late returning another aircraft with maintenance. According to updated information from the airline, it is a schedule. Fully restore the schedule is planned for the next two days, "Turprom infoogroup reported in the press service of the tour operator.

There also noted that tourists who were in Turkey extended accommodation. "In Moscow, a hotel was provided. If possible, the issue of transfers for flights from other air carriers without surcharge from tourists was decided. But now a high season, in addition, a number of other airlines touched the flight delays in this weekend, so in the conditions of the shortage of transportation and fan delays it was not so simple. Now the issue of compensation is being considered. Each case with a tourist will be considered individually according to legal norms within the framework of current legislation, "added" Tez Tour ".

And indeed, this weekend, according to data published by Rosaviation, was detained by 7 Azur Air flights, including from Moscow to Punta-Kan for almost 13 hours, as well as three flights of the North Wind airline, three charter flights "Russia", in addition, the list indicates "Royal Flight", "Ikar", "Nordavia", "Ural Airlines" and "Red Wings".

It is worth noting that in the summer season 2017, the problems of charter carriers have no longer for the first time. So, at the beginning of summer, due to the cancellation and delays of the flights of the airline "Vim-Avia", which could not but affect the reputation of Russian tour operators. In turn, IFLY problems only aggravated the market situation.

We will remind, earlier Vitaly Mutko declared the need to make more severe measures towards charter carriers performing flights with delays. "Here we look forward to support from the point of view of modernization of legislation, from the point of view of greater protection of consumer rights, and the rights of our tourists. In the State Duma, parliamentary hearings were held on the distributors, and we have our own shareholders like "Vim" airline, which is gaining tours, money gets: it is conditionally five aircraft, and she gets money for 12, "he said. Mr. Mutko also stressed that the situation of recent time when tourists cannot fly away, despite the fact that they honestly paid for tickets, demanding "more stringent response measures and also guidance here."

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Tez Tour promises to solve the problem with fan delays of his flights tomorrow

Tourists, more than two days, who were waiting for their flight, returned from Turkey to Moscow, but the delays of charter flights of the airline ifly so far continue

The IFLY plane yesterday flew around TEZ Tour tourists, about two days waiting for flight to Moscow from Bodrum. The airline will fully enter the schedule on July 25, - reports an ator with reference to Tez Tour.

According to the Association, tourists of the TEZ Tour tourist tourist tourists, the third day, waiting to be departed to their homeland by the I4 9136 airline from Turkish Bodrum to Moscow (Vnukovo) for the third day. According to them, during this time the departure has repeatedly transferred.

According to the Ator, the tour operator extended to tourists a vacation at the hotel, as he could not guarantee the arrival of the charter from Moscow. Since the departure time was constantly postponed, tourists had to release numbers at 12.00, and then, when it became clear that the flight would not be, alone.

Flight board I4 9135, who had to return tourists from Bodrum on Saturday, July 22 (departure from Moscow was scheduled for 22.00), flew from Vnukovo in Bodrum at 14.50 July 23 to pick them up to Moscow. According to the information on the display of the IFLY airline, the flight I4 9136 arrived in Moscow at 22.27.

IFLY flight delays in the past weekend acquired a fanish character - so, on Saturday, July 22, according to travel agencies and according to information on the scoreboard of Vnukovo airport, flights I4 9117 and I4 9101 were canceled from Moscow to Antalya.

On Sunday, July 23, according to the Tablo Airport Vnukovo, flight IFLY I4 9117 D to Antalya (countable departure time 08.20) was detained until 00.05 of tomorrow, the flight time I4 9101 was postponed until 10.10 Monday on July 24, and flight departure I4 9449 ( In Heraklion), which was supposed to be departed at 15.55, was transferred to 18.50 (flew at 19.09).

The reason for the delay in the online scoreboard in all cases is called the later arrival of the aircraft.

On Monday, July 24, as of 7.30, there is information that the flight IFLY I4 9131, which was to fly to 04.30 in Dalaman, was detained until 00.00 on July 25. Delayed and departures from Antalya to Moscow.

"According to the updated information from the airline, the current timetable failure is caused by a technical malfunction of one of the aircraft and late returning another aircraft with planned maintenance. We focus on information from IFLY airlines, which promises to fully log in to Tuesday, July 25 " - said Larisa Akhanova, PR Tour Operator TEZ Tour.

"This is the second major delays of flights from Tez Tour. First, it is "VIM-Avia", now delays in the affiliate carrier of the tour operator. I think that the management of the company needs to closely approach the choice of the carrier, and we really hope that there will be no third time. The tour operator must do everything possible in order to prevent new delays.

I think that the tour operator revised his flight program to Dominican and postponed it on September 28 just to streamline the schedule, ensure uninterrupted execution of planned flights, including Turkey, " - Aleks Mkrtchyan, a member of the Presidium of the Alliance of Travel Agencies (Ata) and the General Director of the Tourist Network "Pink Elephant", noted in conversation with us.

Tez Tour closes? Rumors about the bankruptcy of the tour operator were seriously disturbed by Russians, which from year to year used the services of this company. The largest tourist company TEZ Tur can become bankrupt only during a set of a number of circumstances. As long as the situation in the company is not so critical, although Russian tourists should remain relaxed.

Rumors that the largest Russian tour operator Tez Tour closes appeared against the background of the povered bankruptcy of famous Russian travel agencies: Assant Travel, the perfect world, Lanta Tour, ITC, capital tour and others. Given that TEZ Tur serves the overwhelming number of Russian tourists if it is declared bankrupt, the country will plunge into a deep tourist crisis. At the same time, rumors about bankruptcy Tez Tour still remain unfounded, although certain problems have a company.

In particular After dried up the tourist flow to Turkey and Egypt, the company lost a rather large amount of income.

Turning off winter armor

Most recently, TEZ Tour has large disagreements with Aeroflot, which demanded guarantees from the tour operator in providing air transportation volumes. Given that the tour operator was not able to provide such guarantees, Tez Tour suspended activities for a number of directions in the long term. However, given that the tour operator cooperates with a dozen other airlines there are no concerns.

The essence of disagreements with Aeroflot comes down to the fact that since October TEZ Tourithicated to abandon charter flights, translating passengers to regular. This in turn may indicate that the company does not have sufficient funds for the implementation of charters. It is also obvious that when using regular flights, tourists will experience inconvenience, because at the time of time the optimal schedule of the trip will not work. Therefore, of course, before the TEZ tour can not close, but the fact that the company began to rapidly reduce its expenses is an indisputable fact. So far, however, the restrictions touched only winter trips. Yes, and then for a number of popular areas, the tourist company continues to operate in the same mode.

In what cases does the Tes tour can go bankrupt?

Tez Tour can go bankrupt from several factors. The first is a sharp drop in the tourist flow as a result. The second is the introduction of diplomatic sanctions towards Russia. This tour operator himself declares that 70% of its clients are Russians. In fact, most likely, the percentage of Russian tourists is much larger. And if the bankruptcy of the above companies played Tez Tour on hand, since the tour operator was almost a monopolist in the Russian market, then global changes can hardly hit the company's economy. If there is such that Tez Tour closes, the Russians will not feel the problems from this, because more radical and hard difficulties will be raised before them.

But in general, we must admit that in order for TEZ Tour to suspend activity, too global economic and political changes should be taken. The big advantage of this firm is that its assets are justified by real means. So, for example, TEZ Tour has a huge number of buses, offices, the company's work is carried out directly. Yes, and the income of the Tez Tour, obtained in the past season, with more than cover all costs. So while there is no speech about the bankruptcy of this tour operator.

How fashionably today say " Caution, sheet!"

Since I began to study reviews about everything that happens to me and what I use, I became very picky to everything. Therefore, this review consists of a thorough parsing of all parts from and to ◄

So I finally found the place where I can pour my thoughts, experiences and everything that we went through that I finally relax for the first time in 2 years.

I have already written the background of my story about how we have bought a tour to Turkey for half a year and how they suffered with this .

Based on its sad experience of appealing to intermediaries [reference to the review above], we decided to buy a tour directly from the tour operator.

ღ Prices ღ

How I already wrote in the subject we found the most attractive price of the tour In the hotel you liked. Moreover, prices from other proposals differed significantly.

Prices for excursions will be shown as follows:

For comparison, I want to give an example from my experience.

We bought tickets to Ferarry Park in advance of the house. They came to us in 255 dirahm. And TEZTOUR offered for 247 dirahm.

Agree, the cheating is very small.

ღ Informing ღ

I don't know if the thezturt should inform about the delays of flights or not, but I was talking about a friend, who said that their tour operator was tracked all the information and reported to them.

There was no such thing here.

Upon arrival at the airport we were "nice" shocked that we are not what we will not fly at 3 o'clock in the morning, but in general it is not clear when you fly away. All further information about the flight received at the airport.

The rest of the information about informing tourists will describe the next section.

ღ Service ღ

Since we managed to evaluate the work of the theze at once in two hotels, I will tell you more about what we got at once in two places of your stay.

Transfer was chic . An unnoticed road to the hotel went unnoticed, and a meeting girl, despite the night in the courtyard, was fun and cheerbathing information about the country and the hotel.

I do not remember her name, but I remember that she was told at the end of each phrase " oK?".

Immediately insert the main information from the title in the middle of the recall, then not to confuse you with hotels.

The fact is that despite the fact that we p fucking the day of rest, he paid for us with interest.

In the hotel in Abu Dhabi I applied to Alexey (representative of the Tez Tour at the hotel) with the question of what we do with the lost day. He said that he would give information to the main office in Moscow and they decide.

Just in case, I also wrote to the main office and representatives in Abu Dhabi.

Earlier, I would humbly as the mouse waited for my fate, but the last tests fell on us with this rest prompted me to active actions.

No one will take care of you if not you yourself . It is better not to wait for a miracle, but a miracle to yourself, but to create a miracle.

And then the day before the departure, I get a letter on whatsapp letter, after which I jumped and screamed like a crazy 9 (● ̮̮ ●) 6:

I really don't really know this is the merit of the theze that they decided so generously compensate for us a lost day or this is how simply there was no free aircraft, in connection with the bankruptcy of VIM-Avia and we just waited for the replacement. And in such cases it is quite possible that payment is not engaged in the tour operator, but the municipality of transport but it is not for sure.

It is possible that the Tessent organized accommodation and transfer to the hotel, but the relevant government organas were engaged.

Since after the situation with VIM-Avia (in which, unfortunately, we were and I have already managed to write about this), Putin V.V. I criticized the Ministry of Transport and gave them a notable catch-up:

Putin demanded that Sokolov "quickly and efficiently" solve the problem around "VIM-Avia" and submit proposals for strengthening the regulation of the sphere of air transportation.

"I ask you to close this quickly and efficiently, and not only close this problem, but to submit proposals to resolve the situation as a whole, to strengthen the regulatory and legal regulation of this area of \u200b\u200bactivity, to increase the responsibility of carriers. And the control should be established by how executed by Norms, requirements and relevant criteria, "said the president.

He stressed that these requirements and criteria should be effective, understandable and transparent.

And since we are poor sufferers left without an air carrier, then measures have probably taken to provide all humiliated and offended compensation for the experienced.
Between tourists rumors walked That they learned that someone was extended to someone, and someone had no call to the office and they were answered that you do not think that this is compensation, just fly nothing.

Say this or not i will not solve since it is just gossip, but in general, I still have anyway extended holidays already for 4 days (!) I just rejoiced happiness.

Let me return to the impression of the TEZTOUR tour operator.

Our representative Testura in the hotel Alexey really liked. Namely, he answered in detail all the questions, told all the important information and was pleasant in communication.

Often there are such representatives who drag one and the tighter speech and dream faster to separate from the tourist, shifting his excursions.

A similar story was told to the girl from our hotel flew to rest to another tour operator. She said that their representative was rude, it was noticeably angry when they refused excursions, and whether he was in the hotel in the case of what he answered "and what is the meaning of me to hang around here?"

So, Alexey also offered excursions, but we had a one-year-old child and it complicated the choice.

Then he asked how the child carries the heat and the road and on the basis of this picked up what we could visit a family, and not trying to impose something.

The price tags with excursions were offered yet such a colorful broshur with a description of beautiful places and excursions:

In the second hotel in Dubai, a representative of theses Also there was a very pleasant girl, she answered everything, but she recommended that the water park we recommend on excursions, telling us that there are children's slides.
Something very doubt this.

I suppose this is exactly the water park that we offered:

I can not imagine how you can spend the whole day with a hungry child in the heat of +40 and where he can ride. In addition, the booklet is written that children from 110 cm are allowed on the amusement. Naturally, it is not about one year old children.

Anyway, all service was excellent!

A little more about the service.

When we were at the airport at the airport and waited for departure to Dubai, called the Tez Tour and joined me with the online booking department, the girl on communication also pleased. Did not give a panic and oriented in actions. And even then, when I could not get through to me, she called back to my husband to report the information I requested.

ღ About bonus to rest ღ

I think I will not be mistaken if I say that in each contract there will be a point that the hotel can replace with it equivalent to him.

In the contract with the theze, there is also such a moment, only here it is stipulated that if suddenly something seems wrong, then this is personally your subjective look.

In a letter to extend the rest, it was said that we were intended for Hotel in Dubai is equivalent to our in Abu Dhabi.

So, dear my readers, if you still read this text and mastered my sheets, the hotel provided to us is not equivalent, only if you judge the stars, then both 5 stars. All the rest of the sky and the earth.

▹ I have already written a review about the first hotel, and I just cook about the second, so you can easily compare them◃

The second hotel was good and service and novelty. But the hotel we selected next to the beach, with a huge green beautiful territory, a lot of entertainment for children.

And this one on the outskirts of the city among the buildings and the child in the children's pool was boring.

But they do not look at a given horse's teeth And we were happy. But if our hotel was initially changed to this one, I would resent.

One is only a sad view from the window what is worth:

If you remove all my small pick-ups, then I am pleased with the theze and be sure to recommend not afraid to use their services.

And if I had a less harmful and more flexor and unpretentious, I would appreciate the tour operator on 5. But "Thank you" levellher and Vim-Avia for what they did with me. Links to the villains below.

For those who are confused in my sheet, in all prehistory, continuations and branchings, then I struggst all this tourist history:

Hello everyone!

It has long wanted to write a large and detailed review of your work at the authorized TEZ Tour.. In addition, I as a tourist made 6 travels to different countries with Tezik: Turkey (2 times), Egypt (2 times), Spain, Thailand. But I will somehow tell about traveling later, but now focus on at work TEZ Tour , on their pluses and minuses.

Review plan:

1. Why Tez The best partners or memo beginner travel agent.
2. Which countries should fly with Tez Tour.
3. Which countries can fly with other operators.
4. TEZ-TOUR.COM.COM site navigation

1. Under the beginning of the thesis I worked for a year and I can say that this is the best partner is hard, but fair. , Tez hardly controls his staff: once a year, each thesis agent passes attestation. Certification consists of theoretical and practical tasks (4 tasks), which are given for a time. I must say that since the time of the Institute, I did not even strain my brain) Glory to the tourist gods, I was successful attestation)

In addition, Tez - the only tour operator who is engaged in training employees directly at work. Those. No need to go to training centers and spend time on the road. My boss personally worked with me every hotel and every country. Thanks to her, I have a young girl, the database of knowledge, which greatly helped in further work.

Thesis staff 2 times a year drive in " forms" - business trips with mandatory hotel inspection. Such trips are worth money (200 - 600, but for employees of the thesis of a business trip, naturally, at the expense of the employer. Trips are quite complicated and tense: a day you need to see 10-18 hotels. You get tired as morally and purely physically. I managed to visit 2 For such business trips: Egypt and Turkey. Egypt was worse, but the trip to Turkey was impressed with me - it was clear how the hotel was respected by Tez Tour as their partner. We met us very well!

For travel agents who want to study without leaving the office or even at home do webinars with a detailed review of hotels, their advantages and disadvantages.

For the best agents and directors of authorized agencies have honor Board - Tez Star. There are agents with the best personal sales, which successfully passed the certification. On the website of the thesis published photo of the lucky man, the name of his agency and brief information about it.

Tes also promises its agents financially - accumulation of bonuses for each sale. Bonuses are accrued only for flew customers, they constitute 20-100% of the amount (depending on the volume of your sales). Bonuses can pay for their customers or their own trips. For example, I paid my bonuses to Thailand, receiving a discount of 15,000 rubles. !!!

2. What countries can you ride with Tez Tour?

3. Which countries are better to book from other operators?

• Spain -not all directions are presented. . For example, there is no region Valencia. But the Nataly Tour has absolutely everything for Spain, even apartments.
• Cyprus - A relatively new direction for thesis, in Cyprus, the globe is always better working better.
• Austria - also a relatively new direction, but the ski rest is specific. Nobody copes with him better than the PAC Group operator.
• UAE - Again, a new direction, it is better to take from Natalie (good prices) or even at Pegasus.
• Italy - Too expensive tours. It is better to take the PAC Group or Inturist.

4. TEZ Tour sitenabe all information, for a tourist may be uncomfortable . Open immediately Agency Page - there and information more, and selection of the tour comfortable.

Agency Page can be found in the upper right corner in the section Agencies.

On the agent page on the right are presented all TEZ Tour Destinations from Selection of tour, Hotels catalog, information about flights, stop-sheet and many other things.

Convenient: Choose a country, resort, number of nights of accommodation, departure date (or date range), hotel level or choose a specific hotel from the list with a runner, the number of tourists, the currency of the tour (for amenities you always choose rubles!).

IN Catalog Specified all information about the country, resorts, about visas, about transfers, about insurance. Information and visas, transfers and insurance are duplicated on the agent page called the country. In chapter Catalog Look at the tab (right) - there is a detailed description of the hotel with photos and nutrition and entertainment program But a whole year (in Word format, you can download yourself to your computer).

Very important section Visas (duplicated for each country + is in the section Catalog) - Here you will find a list of necessary documents, samples of filling forms, procedure for filing biometric data into a visa center.

A day and non-standard - mostly watch only professionals are watching him. Here you can find daily accommodation prices in all hotels, a list of hotels with animals, resort fees. If you need non-standard tour (An example is the grandparents and grandparents go on a week, then the grandfather flies away, mom and dad fly and stay still a week), then a day will help to calculate such accommodation.

Fuh, it seems the most important thing told)

Verdict: A strong operator, possibly not with the cheapest tours, but with a high level of service quality.